Miray Fashions · Privacy

Privacy Policy

How we collect, use, share, and protect your information when you shop, browse, or contact Miray Fashions.

Last Updated • 17 December 2025

Miray Fashions (“we”, “us”, “our”) operates the Miray Fashions website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you browse, place an order, create an account, or contact support.

01

Information We Collect

Personal Details

Name, email address, phone number, billing address, and shipping address.

Order Details

Products purchased, order ID, payment status, delivery, return, and exchange data.

Support Data

Messages, images, ticket history, and details shared while contacting support.

Usage Data

IP address, browser type, pages visited, device information, and cookies.

02

How We Use Your Information

To process orders, payments, shipping, delivery, returns, and exchanges.
To send order updates, delivery notifications, and service communications.
To provide customer support and resolve order-related issues.
To improve our website, customer experience, products, and performance.
To prevent fraud, protect accounts, and secure our platform.
To send marketing communication only where legally allowed or consented.
03

How We Share Your Information

Courier and logistics partners for order delivery, pickup, and tracking.
Payment providers for secure transaction processing.
Service partners including hosting, analytics, communication, and support tools.
Legal authorities when required by applicable law or compliance obligations.

We do not sell your personal information.

04

Cookies & Tracking

Cookies help keep you logged in, remember preferences, analyze usage, and improve your shopping experience. Disabling cookies may affect certain website features.

05

Data Security

We use reasonable safeguards to protect your information. However, no digital system is completely secure, so please keep your login details confidential.

06

Data Retention

We retain information only as required to provide services, process orders, meet compliance obligations, resolve disputes, and maintain business records.

07

Your Rights

You may review or update your account information.
You may opt out of marketing communications.
You may request access, correction, or deletion of data subject to applicable law.
08

Children’s Privacy

Our services are not intended for children under the applicable age limit. We do not knowingly collect personal information from children.

09

Third-Party Links

Our website may contain links to third-party websites. These external platforms are governed by their own privacy policies, and we are not responsible for their practices.

10

Policy Updates

We may update this Privacy Policy periodically. Changes will apply once they are posted on this page.

Questions about privacy?

If you have questions about this Privacy Policy or how your data is handled, our support team will be happy to assist you.

Go to Support Terms & Conditions
Support FAQs Shipping Policy Exchange & Return Terms & Conditions

Good to Know: We never sell personal data. Information is shared only with trusted partners when needed to fulfill orders, process payments, deliver products, or support customer requests.