Miray Fashion · Policy
Exchange & Return
We want you to love what you wear. If something isn’t right, our exchange and return process is simple, fair, and customer-first.
Last updated · 17 December 2025
At Miray Fashion, your satisfaction comes first. If you wish to exchange or return a product, please review the policy below for a smooth, transparent, and hassle-free experience.
7-Day Exchange & Return Policy
We offer a 7-day exchange and return window from the date of delivery. Requests made within this period are accepted without questions.
Eligibility Conditions
- Product must be unused, unwashed, and unworn.
- All original tags and packaging must be intact.
- Item must be returned in original condition.
How to Request an Exchange or Return
- Go to your Orders section.
- Select the item and choose exchange or return.
- Submit the request and follow instructions.
Exchanges
Exchanges depend on product availability. If the requested item is unavailable, we may offer a refund or suitable alternative.
Returns & Refunds
- Refunds are processed within 5–7 business days.
- Refunds are issued to the original payment method.
- Bank processing times may vary.
Non-Eligible Items
- Final Sale items.
- Customized or personalized products.
- Items showing signs of use or damage.
Need help with an exchange or return?
Our support team is here to help you every step of the way.
This policy applies to all purchases made on Miray Fashion. The latest version published on this page will always apply.